Update your device's software

Apps For Iphone 5s Free
Iphone 5s App Store Not Connecting

If you didn't update your iPhone 5 before November 3, 2019, it can no longer maintain accurate GPS location or use functions that rely on correct date and time, including App Store, iCloud, email, and web browsing. You need to back up and restore using a Mac or PC in order to update, because over-the-air software updates and iCloud Backup no longer work.

Check your device's iOS version

Mar 09, 2020.

Apps For Iphone 5s Free

After you update your iPhone 5, you can check to make sure that your device has updated successfully:

Open the Settings app.
Tap General, then tap About.
Look for the number next to Software Version.

Mar 02, 2018.
IOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

The updated software version number should be 10.3.4.

Learn more

Learn how this issue affects other iPhone and iPad models.

Iphone 5s App Store Not Connecting

If you’ve updated your device and you're still experiencing issues, try these articles: